Policy

As a result of the Coronavirus’ impact on our nation and the Governor of New York’s PAUSE, we have taken actions to protect the safety of our fans, vendors and the stakeholders. As announced, the Finger Lakes Wine Festival at Watkins Glen International scheduled for July 10-12, 2020 has been postponed until July 9-11, 2021.

Ticket holders who did not submit a request form before the June 15 deadline will automatically receive a credit for the full amount paid plus an additional 20% of total amount paid to apply towards a future event. The 120% event credit can be used in a single transaction during the remainder of the 2020 season and entire 2021, including the 2021 Finger Lakes Wine Festival at Watkins Glen International or other events hosted at NASCAR-owned tracks.

Please note it may take up to 60 days from the original form submission, or the June 15 deadline for ticket holders who did not submit a form, to process outstanding credits.

Q: What date will the postponed 2020 Finger Lakes Wine Fest be scheduled for?

The 2021 Finger Lakes Wine Festival is scheduled for July 9-11, 2021

Q: If I am unable to attend the rescheduled date, what are my other options?

We are happy to offer ticketholders an event credit towards the 2021 Finger Lakes Wine Festival or other events held at Watkins Glen International, or any NASCAR-owned track, during the remainder of 2020 or in 2021.  Event credits will be in the amount paid for all admissions including festival admissions, camping, taster banquet, Launch of the Lakes, etc. plus an additional 20% credit on top of your paid amount. If fans are unable to attend another event in 2020 or 2021, we will accept requests for refunds.  Event credits or refund requests must be submitted within 30 days following the cancellation announcement.

Q: What do I need to do to get an event credit towards 2020 or 2021 events?

We are currently processing credits for all ticket holders who filled out a credit request form. Ticket holders who did not submit a form by the June 15 deadline will automatically receive the credit, and a member of our team will be in touch within 60 days to finalize your account credit.

Q: I bought tickets through another source, can I still get event credit?

Any event credits will only be made to the ticketholder on file with the track up to 30 days following the cancellation announcement.

Q: Can I get an event credit for my campsite as well?

Any paid admission - including, camping, festival admission and hospitality - purchased in advance on the ticketholder’s account will be eligible for an event credit.

Q: How do I get a refund for the rest of my weekend travel?

Fans will need to work directly with airlines, hotels, etc. for any such possible arrangements.

Q: I have not yet heard back from my form request. When can I expect a response?

Our team is reviewing all forms and personally contacting fans to ensure that requests are processed. We appreciate your patience as we continue to work through this unprecedented time.